Frequently Asked Questions
For your convenience, our most common customer questions are answered right here.
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All of the safety equipment and a full tank of gas are included in the rental. If you would like water toys, those are an additional fee.
IF YOU NEED TO CANCEL OR MODIFY YOUR RESERVATION, PLEASE DO SO AT LEAST 7 DAYS PRIOR TO YOUR ARRIVAL DATE. To modify your reservation, please call (4350675-5844 or email us at firstname.lastname@example.org. Any modification to a reservation is subject to availability at the time the modification is requested.
Cancelled reservations will forfeit the $75 reservation deposit. Reservations cancelled within 48 hrs of the pick up date will be charged one full days rental. If you are a "no show" you will be charged one full days rental. For more information please visit our reservations page.
Yes, in addition to the rental rate you will be responsible for sales tax of 6.95%. You will also be responsible for a $500 refundable deposit. All fees and deposits are due at the time of pick up. The watercraft will already be paid for to enter the national park but you will be responsible for obtain a park pass for the vehicle towing it.
You can make a reservation online through our secure site by visiting our reservations page. You can also make a reservation over the phone by calling (435)675-5844.
To make a reservation we will need the a $75 NON-REFUNDABLE deposit. This goes toward the total rental fee when you pick up the watercraft but will be forfeited if the reservation is cancelled at any time. We will also need the name, address, phone number, and email address for the cardholder. Please see our cancellation policy for more information.
The boat is full of fuel when you pick it up and you do need to return it full. On the lake you can fill up at any of the marinas: Wahweap, Antelope Point, Stateling, or Dangling Rope. For your last fill up you want to fill up on land as it is a lot cheaper and that way you can make sure the boat is completely full. Most gas pumps stop at $75 or $100 so you may have to run the pump more than once to get the boat completely full. Our boats take 91 octane or premium when available.
You do not need a boating license to rent from us or operate the watercraft. However, you must be 21 and have a valid drivers license. All boat operators must be 21. For PWC operator age requirements and education please visit Utah State Parks.
If you don't have a vehicle that will tow one of our boats, you can rent a truck from us for an additional $75. If you are going to be out on the lake for more than one day we do require that you return the truck to us so that we can use it while you are out on the water. It is a one-time fee of $75.
Unfortunately, due to National Park Service laws, we are unable to launch and retrieve our rental boats. If you do not have a vehicle capable of towing, you can rent a truck from us for $75. If you are not comfortable towing please visit www.lakepowell.com to rent a boat that is already on the water. If your truck is equipped for towing but you do not have the hitch, we can loan you one free of charge.
It is the law that kids ages 12 and under wear a life jacket at all times. If riding a PWC, life jackets must be worn by everyone at all times. Life jackets save lives so it never hurts to wear one required or not.
Of course! There are no camping restrictions on Lake Powell except for by Rainbow Bridge. Anywhere you see a sandy beach feel free to park the boat and camp the night away. You will need a porta potti for camping so if your boat is not already equipped with one, please make sure you get one from us.
If the boat breaks down due to a mechanical failure that is not your fault, we will do everything we can to make it right. We will get you a replacement boat or give you a refund. Legally we will not be able to come out on the water and assist you for any reason. This is due to the National Park laws. Therefore, we will have to contact the concessionaire and have them assist you. Mechanical failures are handled on a case by case basis. Please notify us the moment you have any problems. If there are any problems caused by the renter, the renter will be responsible for paying for any and all damages and towing.
You are given an extra 15 minutes when returning the boat. If you are later than 15 minutes we will charge you $60 per hour until the boat is returned.
Unfortunately, we are unable to offer insurance to the renter. You are not required to have insurance on the watercraft. If this is something you do want, please look into your auto, homeowners, or credit card. Sometimes they will cover a watercraft rental. It is best to set this up beforehand as it can take awhile to gather the required information.
It never hurts to have a map. All of our boats come with maps. You can also purchase one from us if you would like to keep it.
Our boats are not equipped with GPS or Fish Finders. All our boats except the Baja and PWC's do have depth finders.
The weather at Lake Powell can be unpredictable and our top priority is the safety of our customers. If the weather predictions show a chance of high winds or rain, we may recommend rescheduling your reservation if availability allows or canceling your reservation altogether. Cancellation charges will be waived if weather conditions are a high risk for boaters. We reserve the right, solely at our discretion, to reschedule and/or cancel your reservation in the event of unpredictable weather.
If the weather is bad enough that we will not let you take the boat out, we will refund your $75 deposit. If you decide you don't want to go out we will not charge you for the rental but the $75 deposit will not be refunded. We do not give refunds for returning the boat early unless we can rent the boat out again.
No. Our rates are consistent throughout the season. We never increase our prices during holidays or peak season and our customers can rest assured they are always getting our best price. If you reserve for three or more days, you will receive a 5% discount off the first three days. If you rent for 7 days or longer, you will receive one free day.
Yes. However, you must use a credit card or debit card for the security deposit when you pick up the watercraft.
The security deposit is $500 for each watercraft. Security deposits help cover problems or accidents that occur during a reservation, like low fuel, damages, missing equipment or an unreturned key. At time of rental, an authorization hold will be secured on the credit or debit card provided. These funds will not be available for your use. The authorization hold will be released when the equipment is returned in the same condition as you received it. The time it takes to release this additional authorization depends on your bank and is beyond the control of All-In Boat Rentals. The average transaction reversal is typically seen within 3 to 5 business days on a credit card and up to 21 days on a debit card.
No, we only offer a minimum of a one day rate. You are not required to use the watercraft for a full day but you will be required to pay for a full day. Please remember even if you pick up the watercraft late it will still be do back by 6pm AZ time. We do offer a day and a half rate at 1.5 times the daily rate.
Our rental day is from 8am to 6pm Arizona time or 9am to 7pm Utah time. If you would like to pick the boat up the day before your reservation starts, it is a $100 fee and you can pick the boat up as early as 3pm Arizona time. We do not reserve picking up the day before unless you pay for a half day.